Download IF YOU CONFIRM: The AWD Transfer Case needs to be replaced because: • The case is cracked, and/or • Internal gears are damaged. NOTE: Damage, if it occurs, may have been caused by operating the AWD system in the LOCK mode on dry pavement. ACTIONS: 1. Replace the following: • Transfer Case. • AWD Lock Switch with the new one listed in the Parts Information. • AWD Control Unit with the new one Listed in the Parts Information. NOTE: Refer to the ESM for component replacement information. 2. IMPORTANT: Attach pages 3 and 4 of this bulletin to the customer’s copy of the repair order and make sure the customer is handed these pages. • Pages 3 and 4 of this bulletin contain revised Owner Information for “USING ALL WHEEL DRIVE (AWD)”. 3. Inform the customer that the installation of these new parts upgrades the operation of the AWD Lock Switch. The AWD Lock switch will now operate like a 2005 Murano.