When you rely on a Canon copier, performing maintenance tasks and hardware repairs yourself can save your business the expense of a site visit from a service repair technician. Occasionally, you may need to modify system settings that you only can gain access to from within your copier’s Service Mode. Gain access to this mode by pressing specific keys in rapid succession.
1. Press and release the “*” key found on the control panel of your Canon copier.
2. Press the “2” key and the “8” key simultaneously. Do this immediately after pressing the “*” key; waiting too long prevents you from gaining access to the copier’s Service Mode.
3. Press and release the “*” key again. A message appears on the control panel indicating you are in Service Mode.
4. Use the control panel keys to navigate through the Service Mode menus.