Performing a hard reset on the HTC Evo 4G will return the phone to its factory settings. This can be a useful troubleshooting step if the phone has locked up or is functioning erratically because of a hardware or software glitch. A hard reset will erase all of your contacts, photos, downloaded apps and other personal data from the phone. Back up any important data before executing a hard reset on the HTC Evo 4G.
- Press the “Home” key to return to the phone’s home screen, then press the “Menu” button.
- Select “Settings” from the page that loads. Open the “Privacy” option from the Settings menu. The Privacy page opens. Select “Factory Data Reset,” then choose the “Reset Phone” option to reset the Evo 4G phone.