The BlackBerry smartphone is a popular multimedia-enabled device that provides email, SMS and Web access as well as organization applications, such as a contacts database and a calendar. The BlackBerry operating system includes a utility application that interacts with the phone’s battery. The application shows the status of the battery on the device’s screen. Occasionally, and particularly if the battery has completely run down, the application will not automatically reset and the battery will fail to charge when connected to the phone’s charger. Performing a “Hard Reset” of the device will often correct this problem.
How to Fix a BlackBerry Phone Battery That Won’t Charge
Power down the BlackBerry device by pressing and holding the “End Call” button.
Turn the device over, with the backside up. Press the button near the bottom to release the back cover, then lift the back cover off of the BlackBerry.