Home Printer Repair How to Reset an HP Color Cartridge

How to Reset an HP Color Cartridge

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When you refill HP color ink cartridges, you also need to reset the cartridge. Each HP color cartridge contains a chip that communicates with the printer. When the ink in the cartridge becomes low, the chip signals the printer to display a low ink warning. This warning will still be displayed after you refill the cartridge. Resetting the chip takes about two minutes. This manual reset, when combined with refilling used cartridges, can save you money as well as the aggravation of having your printer constantly warning you of low ink levels.

Reset HP Cartridges 57, 28, and 22

  1. Examine the refilled cartridge. On the bottom of the cartridge, there are six copper contact strips. Place your cartridge in front of you with the copper contact strips facing you. Each of these strips has multiple small squares, called contacts.
  2. Place a piece of tape over the top contact in the second column.
  3. Place cartridge in the printer — ignore the cartridge error message displayed on your printer. Your printer should print a test page.
  4. Remove the cartridge from the printer and leave the tape on.
  5. Place another piece of tape over the top contact in the sixth row.
  6. Place the cartridge in the printer. Ignore the cartridge error message displayed on your printer. Your printer should print a test page.
  7. Remove the cartridge from the printer and take off the tape.
  8. Place the cartridge back in the printer. The ink level should now read full.