Download Clear the Message “Awaiting Redial” Brother MFC-J5910DW – If the message “Awaiting Redial” is appearing on the display every time you try to send a fax, follow the steps listed below: 1. Verify you have the correct fax number and try again. 2. (Only for USA) Verify the telephone line cord is connected from the jack (socket) on the Brother machine labeled LINE directly to the WALL jack (socket). Disconnect and reconnect to ensure the connection is secure and solid. 3. Verify if your Brother machine has a dial tone. Click here to see the details of how to verify if the Brother machine has a dial tone. If you do not hear a dial tone, refer to the necessary solution. Note The automatic redial feature does not work when sending a fax in real time transmission, using the scanner glass. To make a second call to the last number dialed; press Redial/Pause and then Back (Mono) Start or Color (Colour) Start.