HP Inkjet printers have the ability to check the current level of ink in a cartridge. However, some models send false warnings that require an override to print your documents. Affected models sold between September 6, 2001 and September 1, 2010 are part of a class-action settlement. Printers purchased from HP after this time don’t have this problem, and typically report accurate ink levels. For business owners working around false warnings, you can still get your printouts.
- Check the dialog box that appears when you try to print with an empty or low ink level cartridge. If available, check the “Don’t Show This Again” message when the low ink warning pops up.
- Check the LCD print notification screen on your printer. Often, you can press the center button, or “OK” to bypass the low print warning and continue printing.
- Rotate the print cartridges and run the printer on a test page. Then, replace the print cartridges into the proper slots. This doesn’t work with models that have specially designed cartridges for each color.
- Click on the Windows orb and then “Devices and Printers.” Find your printer under the “Printer and Faxes” section and right-click on it to select “Properties.” If the port tab exists, click on the “Port” tab and deselect “Enable Bi-Directional Support.” Click “Apply and then “OK.”
Avoid printing on a printer with one or more empty cartridges. You can damage the printer heads requiring the purchase of a new printer or costly repairs.