Home Tips & Tricks ZoomBrowser EX Does Not Find My Camera

ZoomBrowser EX Does Not Find My Camera


Canon ZoomBroswer EX is a photo upload and editing software program included with all Canon digital cameras. The program detects the connected camera and then retrieves photos from the device. You can then manage, organize, store and edit the photos with the program. The camera must be charged and turned on for the program to recognize the device. If the program does not detect the camera, the camera driver must be installed.


  • Open your Internet browser and go to the Canon USA website. Allow the website to load.
  • Click on the “Support and Drivers” tab. Choose the product type, family, series and then specific model. Click “Drivers and Software” for your specific camera.