Smartphones are small computers with an operating system, memory, input and output ports and storage. Like a computer, if your HTC Android phone freezes or has other issues, a reboot or soft reset will usually solve the problem. Though HTC Android phones do not have a reset button, like many computers, you can reboot the phone if you power it off, then restart it. You can also perform a hard reset on the phone, which will return the phone to factory default settings.
Press and hold the power button on your HTC Android phone. Tap “Power Off” when the “Phone Options” pop-up window appears.
Remove the battery compartment cover on the back of the phone and remove the battery. Wait 10 seconds, then replace the battery and battery cover. Press and hold the power button on the phone until the HTC logo appears, then release the power button.
Tips & Warnings
- If a reboot does not solve your issue, you may have to reset your phone to factory defaults. This will delete all of your contacts, stored messages, email and applications you’ve downloaded. Press the “Menu” button while on the home screen, tap “Settings,” then scroll to “Privacy.” Touch “Factory Data Reset,” then “Reset Phone.” Tap “Erase Everything.” A hard reset can take five to 10 minutes.