All phones are contract-free, so when you’re ready to replace your old Boost device with a more up-to-date model, the process is simple. Your phone number and plan can remain the same, and any minutes you’ve purchased will be transferred to the new phone.
Things You’ll Need : Boost Mobile phone number, Computer with Internet access, Phone other than Boost phone
iDEN Boost Phones
Visit boostmobile.com and click the “Shop” link. Browse available iDEN phones, which are easily distinguished by model numbers beginning with the letter “i”. Add the desired phone to your shopping cart and check out, or type your ZIP code in the “Store Locator” field near the top of the page to find a retailer near you and purchase the phone at a store.
Remove the Boost Mobile SIM card from your old device. This is typically found under the battery door, but it varies by make and model. Insert your SIM card into the new phone. Assemble your new phone by reinstalling the battery and attaching the battery door. Fully charge your phone, which normally takes about two hours. Power the phone on by pressing the “End/Power” button for a few seconds. Your phone is now ready for use.
CDMA Boost Phones
Visit boostmobile.com and click the “Shop” link. Browse available CDMA phones, which do not have the letter “i” before the model number. Add the desired phone to your shopping cart and check out, or type your ZIP code in the “Store Locator” field near the top of the page to find a retailer near you and purchase the phone at a store.
Insert the battery into the new phone and attach the battery door. Power the phone on by holding the “End/Power” button for several seconds. Call 1-866-402-7366 from a phone other than your Boost device. Provide the representative with your Boost phone number, account PIN or password and the ESN or MEID of the new device. Follow the instructions to program your phone with your phone number. The Boost representative will transfer your minutes to your new device.
Tips & Warnings
- If you need to activate a new SIM card for your iDEN Boost phone, you may do so by calling 866-402-7366 or logging in to your account at boostmobile.com.
- Because Boost Mobile is a prepaid service, customers who wish to upgrade their Boost phone are not offered discounts on a new device.