AT&T’s GoPhone allows you to skip the hassles of long-term contracts by choosing to either purchase pre-paid phone cards or pay for your intended amount of usage directly from your credit or debit card or checking account.
As a result of these types of plans, you will sometimes need to check your GoPhone balance. In that case, you have several options.
Check Pick-Your-Plan Balance
Dial *777# on your GoPhone. A text message with your balance details will be sent to your phone. There is no charge for this service. Call 611 from your GoPhone. Enter your wireless phone number and you will receive your balance information as well as your next payment date.
Dial 866-499-7888 from a landline phone and choose the “Account Balance” option from the automated menu. Navigate to the AT&T Online Account Management screen (see Resources). Enter your wireless number and your password and you will be able to view your current GoPhone balance.
Check Pay-As-You-Go Balance
Dial *777# on your GoPhone. You will receive a free text message detailing your current balance.
Press 611 on your GoPhone to connect with AT&T’s Interactive Voice Response (IVR) system and follow the prompts to obtain your balance. Call 800-901-9878 from a landline to use AT&T’s automated system to obtain your balance.
Tips & Warnings
- If you have a Pay-As-You-Go Night and Weekend Minutes Feature Package, you can check its balance by dialing *777*1#.