Home Tips & Tricks How to Fix a Paper Jam in a Printer

How to Fix a Paper Jam in a Printer

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When working with any printer, it is inevitable that you will encounter a paper jam. The following is a general guide for removing paper that has become stuck in a number of locations. Although most modern printers are similar in design, you may have to make slight adjustments to the following steps, depending on the model of your printer.

Warning: You’ll want to avoid pulling stuck paper out from under the front cover if possible, as it may cause damage to the printer. Instead, pull it from the back of the printer or paper tray.

Note: It is important that you go through the all of following sections to avoid damage to your printer.

Locate and remove any paper stuck in the loading tray

  • Remove any loose paper in the loading tray.
  • Press the Resume button on the front of the printer.
  • If the paper jam is cleared, move to Ensure the printer carriage can move freely.
  • If not, continue to the next step.
  • Remove stuck paper one sheet at a time, starting in the middle.
  • Check for any remaining bits of paper.
  • If the paper jam is cleared, move to Ensure the printer carriage can move freely.
  • If not, continue to the next section.

Clearing the jam the from rear of the printer

If you can’t get to the paper jam from the loading tray, follow the instructions to clear the paper from the rear of the printer. Usually, the back of the printer has either a rear access door or a two-sided printing accessory.

Removing a rear access panel

  • Locate the knob or access tab on the back of the printer by or on the panel itself. If it’s a knob, move it to the
  • Unlocked position.
  • Remove the panel and carefully pull out the jammed paper.
  • Locate and clear away any small bits of paper that remain.
  • Replace and secure the rear panel.