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My Computer Printer Won’t Pull in Paper


Desktop printers offer reliable service that becomes an accustomed part of your daily office routine. If your hardware suddenly refuses to feed paper into its output mechanism, plan on substituting diagnostic procedures for page output until you track down the source of your problems. These symptoms can point to causes ranging from hardware configuration to paper selection. Examine your device and your media closely to locate and correct the reason your printer has lost its appetite.

Paper Feed Mechanism Setup

Some printers incorporate feed guides, paper supports and other mechanisms designed to promote proper paper pickup. On printers with adjustable-size or manual-feed trays, sliding guides snug up beside the stack of sheets you insert. If you over- or under-tighten these guides, the paper feeds improperly or not at all. Paper supports on printers with vertical feed paths help them load sheets from an insert slot atop the device. You must extend these supports into their working position to permit the printer to pick up media correctly from the paper slot.

Inappropriate Media

If the paper is too thick or if it is media that your printer can’t accommodate, it may fail to feed correctly because of their dimensions or surface properties. Some inkjet printers use hardware or software adjustments to accommodate premium photo paper, which runs thicker than the typical sheets these devices accept. If you attempt to print using the wrong settings, your paper may not move at all.