Download SUBJECT: Front HVAC Blower Motor Resistor Connector Service MODELS: 1996 – 1997 (NS) Town & Country/Caravan/Voyager 1996 – 1997 (GS) Chrysler Voyager (International Market) SYMPTOM/CONDITION: The front Heater/Ventilation/Air Conditioning (HVAC) blower motor is inoperative; is inoperative on one or more speeds; or operates only on “HIGH” speed. DIAGNOSIS: Visually inspect the front HVAC blower motor resistor and connector terminals for corrosion. If corrosion is discovered, perform the Repair Procedure. REPAIR PROCEDURE: This bulletin involves replacing the blower motor resistor and wiring connector with revised parts. 1. If equipped, remove the bracket on the A/C line from the right side strut tower mounting stud. 2. Obtain the revised front blower motor resistor, p/n 04677180AB, (and wiring repair components if they will be required). Examine the integral retainer clips of the resistor so it is understood what/where to push in on to release the resistor from the dash panel. NOTE : DO NOT TRY TO PULL THE RESISTOR OUT OF THE DASH PANEL WITHOUT RELEASING THE CLIPS, OTHERWISE RETENTION TABS IN THE DASH PANEL WILL BE BENT MAKING IT VERY DIFFICULT TO REMOVE THE RESISTOR FROM THE CAVITY IN THE DASH PANEL.